{"id":7449,"date":"2024-05-21T14:02:59","date_gmt":"2024-05-21T18:02:59","guid":{"rendered":"https:\/\/sportsengine-develop.go-vip.net\/lexsporting\/?page_id=7449"},"modified":"2026-03-04T14:31:50","modified_gmt":"2026-03-04T19:31:50","slug":"ticketing-faqs","status":"publish","type":"page","link":"https:\/\/sportsengine-develop.go-vip.net\/lexsporting\/ticketing-faqs\/","title":{"rendered":"Ticketing FAQ&#8217;s"},"content":{"rendered":"\n<div class=\"wp-block-group ghostkit-d-none ghostkit-d-xl-none ghostkit-d-lg-block ghostkit-d-md-block ghostkit-d-sm-block\" style=\"margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--40)\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<center><script async=\"\" src=\"https:\/\/securepubads.g.doubleclick.net\/tag\/js\/gpt.js\"><\/script>\n<script>\n  window.googletag = window.googletag || {cmd: []};\n  googletag.cmd.push(function() {\n    googletag.defineSlot('\/282480843\/Championship-Team-Ad-Network', [320, 50], 'div-gpt-ad-1616162599308-0').addService(googletag.pubads());\n    googletag.pubads().enableSingleRequest();\n    googletag.enableServices();\n  });\n<\/script>\n\n<!-- \/282480843\/Championship-Team-Ad-Network -->\n<div id=\"div-gpt-ad-1616162599308-0\" style=\"width: 320px; height: 50px;\">\n  <script>\n    googletag.cmd.push(function() { googletag.display('div-gpt-ad-1616162599308-0'); });\n  <\/script>\n<\/div>\n\n<\/center>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ghostkit-d-lg-none ghostkit-d-md-none ghostkit-d-sm-none\" style=\"margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--40)\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<center><script async=\"\" src=\"https:\/\/securepubads.g.doubleclick.net\/tag\/js\/gpt.js\"><\/script>\n<script>\n  window.googletag = window.googletag || {cmd: []};\n  googletag.cmd.push(function() {\n    googletag.defineSlot('\/282480843\/Championship-Team-Ad-Network', [970, 90], 'div-gpt-ad-1616162626754-0').addService(googletag.pubads());\n    googletag.pubads().enableSingleRequest();\n    googletag.enableServices();\n  });\n<\/script>\n \n<!-- \/282480843\/Championship-Ad-Network -->\n<div id=\"div-gpt-ad-1616162626754-0\" style=\"width: 970px; height: 90px; margin: 0 auto;\">\n  <script>\n    googletag.cmd.push(function() { googletag.display('div-gpt-ad-1616162626754-0'); });\n  <\/script>\n<\/div><\/center>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"ticketing-faqs\">TICKETING FAQs<\/h2>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-accordion gb-block-accordion\"><details><summary class=\"gb-accordion-title\"><strong>How can I get assistance with ticket-related inquiries?<\/strong><\/summary><div class=\"gb-accordion-text\">\n<p>For any questions or concerns regarding tickets, please reach out to our dedicated sales team. You can contact them by phone at 859-201-3932 or by email at tickets@lexsporting.com.<\/p>\n<\/div><\/details><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-accordion gb-block-accordion\"><details><summary class=\"gb-accordion-title\"><strong>How do I upgrade or add additional seats?<\/strong><\/summary><div class=\"gb-accordion-text\">\n<p>As a valued season ticket member, you have the exclusive opportunity to upgrade or expand your seating during our upgrade process. Our sales team is ready to assist you with any inquiries about upgrading or adding seats. Feel free to contact them at 859-201-3932 or tickets@lexsporting.com.<\/p>\n<\/div><\/details><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-accordion gb-block-accordion\"><details><summary class=\"gb-accordion-title\"><strong>Where is the stadium located? <\/strong><\/summary><div class=\"gb-accordion-text\">\n<p>The new Lexington Sporting Club stadium is now open. Click <a href=\"https:\/\/maps.app.goo.gl\/HnVRYYb99qh2AjWr6\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a> to navigate to the stadium. <\/p>\n<\/div><\/details><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-accordion gb-block-accordion\"><details><summary class=\"gb-accordion-title\"><strong>My friend wants to buy season tickets near me. How can I do that?&nbsp;&nbsp;<\/strong><\/summary><div class=\"gb-accordion-text\">\n<p>Your dedicated Account Executive can help you coordinate seating arrangements with your friends or family members. Simply reach out to your Account Executive directly or contact our sales team at 859-201-3932 or <a href=\"mailto:tickets@lexsporting.com\">tickets@lexsporting.com <\/a><\/p>\n<\/div><\/details><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-accordion gb-block-accordion\"><details><summary class=\"gb-accordion-title\"><strong>How can I purchase group tickets for a match?&nbsp;&nbsp;<\/strong><\/summary><div class=\"gb-accordion-text\">\n<p>To purchase group tickets, please contact our sales team. They can guide you through the process and ensure you have the best possible experience. You can reach them at 859-201-3932 or tickets@lexsporting.com.&nbsp;<\/p>\n<\/div><\/details><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"payments-policies\">Payments &amp; Policies<\/h2>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-accordion gb-block-accordion\"><details><summary class=\"gb-accordion-title\"><strong>Are there payment plans available?<\/strong>&nbsp;<\/summary><div class=\"gb-accordion-text\">\n<p>Yes, payment plan options are available. Contact the sales team by phone at 859-201-3932 or email tickets@lexsporting.com to learn more!<\/p>\n<\/div><\/details><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-accordion gb-block-accordion\"><details><summary class=\"gb-accordion-title\"><strong>Are there extra fees, or interest, associated with the season ticket payment plans?<\/strong>&nbsp;<\/summary><div class=\"gb-accordion-text\">\n<p>Season ticket payment plans are interest-free and there are no fees associated with signing up for the payment plan.&nbsp;<\/p>\n<\/div><\/details><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-accordion gb-block-accordion\"><details><summary class=\"gb-accordion-title\"><strong><strong>What types of payment are accepted?<\/strong><\/strong><\/summary><div class=\"gb-accordion-text\">\n<p>Major credit cards accepted are Visa, American Express, Mastercard and Discover cards.&nbsp;&nbsp;<\/p>\n<\/div><\/details><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-accordion gb-block-accordion\"><details><summary class=\"gb-accordion-title\"><strong>Where can I view my invoice? Will my invoice include my account credit?<\/strong>&nbsp;<\/summary><div class=\"gb-accordion-text\">\n<p>To view your invoice please log into your\u202fSeatGeek account. Once logged in, please select your 2024 invoice to view your balance.&nbsp;<\/p>\n<\/div><\/details><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-accordion gb-block-accordion\"><details><summary class=\"gb-accordion-title\"><strong><strong><strong>I believe there is a discrepancy on my invoice, or I have a general invoice question. Who should I contact?<\/strong>&nbsp;<\/strong><\/strong><\/summary><div class=\"gb-accordion-text\">\n<p>If you have questions regarding your invoice, please contact your dedicated Account Executive or our Member Services Team at tickets@lexsporting.com.&nbsp;<\/p>\n<\/div><\/details><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-accordion gb-block-accordion\"><details><summary class=\"gb-accordion-title\"><strong><strong><strong>How do I update the credit card on file?<\/strong>&nbsp;<\/strong><\/strong><\/summary><div class=\"gb-accordion-text\">\n<p>To update your credit card on file, log into your\u202fSeatGeek account. Once logged in, please select your 2024 invoice for payment options. Credit cards must be updated at least one business day in advance of reoccurring monthly payment dates.<\/p>\n<\/div><\/details><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-accordion gb-block-accordion\"><details><summary class=\"gb-accordion-title\"><strong>Will my payment plan installments be automatically charged?<\/strong>&nbsp;<\/summary><div class=\"gb-accordion-text\">\n<p>Yes, once you sign up for a payment plan, payments will be automatically charged, and no further action is needed.<\/p>\n<\/div><\/details><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"account-details\">ACCOUNT DETAILS<\/h2>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-accordion gb-block-accordion\"><details><summary class=\"gb-accordion-title\"><strong><strong>I need to update my email address. Where can I do that?<\/strong>&nbsp;<\/strong><\/summary><div class=\"gb-accordion-text\">\n<p>Your email address can be updated by emailing your valid photo ID and the new email address requested to your dedicated Account Executive or send an email to <a href=\"mailto:tickets@lexsporting.com\" target=\"_blank\" rel=\"noreferrer noopener\">tickets@lexsporting.com<\/a>.&nbsp;<\/p>\n<\/div><\/details><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-accordion gb-block-accordion\"><details><summary class=\"gb-accordion-title\"><strong>Does my child need a ticket?<\/strong>&nbsp;<\/summary><div class=\"gb-accordion-text\">\n<p>Children two years of age and under do not require a separate ticket. However, they must sit on the lap of a ticketed adult during the match. Please note that strollers are not permitted at Lexington SC Stadium.&nbsp;<\/p>\n<\/div><\/details><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-accordion gb-block-accordion\"><details><summary class=\"gb-accordion-title\"><strong>What if I would like to purchase ADA seating?<\/strong>&nbsp;<\/summary><div class=\"gb-accordion-text\">\n<p>Lexington Sporting Club offers a variety of accessible and wheelchair seating options throughout the stadium. These seats are available for purchase as part of our season ticket packages. If you require assistance or have any specific needs, please contact our sales team at 859-201-3932 or <a href=\"mailto:tickets@lexsporting.com\" target=\"_blank\" rel=\"noreferrer noopener\">tickets@lexsporting.com<\/a>.&nbsp;<\/p>\n<\/div><\/details><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-accordion gb-block-accordion\"><details><summary class=\"gb-accordion-title\"><strong>What is the refund policy?<\/strong>&nbsp;<\/summary><div class=\"gb-accordion-text\">\n<p>There are no refunds or exchanges on tickets, or concessions. Cancellation of a game will result in a credit being applied to the fans account to be used for future ticketing purchases in the same calendar year.<\/p>\n<\/div><\/details><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-accordion gb-block-accordion\"><details><summary class=\"gb-accordion-title\"><strong>What if my question is not listed here?&nbsp;<\/strong><\/summary><div class=\"gb-accordion-text\">\n<p>If you have any additional questions or concerns not covered in this FAQ, please do not hesitate to contact our sales team. They are available to assist you by phone at 859-201-3932 or by email at tickets@lexsporting.com.&nbsp;<\/p>\n<\/div><\/details><\/div>\n","protected":false},"excerpt":{"rendered":"<p>TICKETING FAQs Payments &amp; Policies ACCOUNT DETAILS<\/p>\n","protected":false},"author":599,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ghostkit_customizer_options":"","ghostkit_custom_css":"","ghostkit_custom_js_head":"","ghostkit_custom_js_foot":"","ghostkit_typography":"","_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","sec_layout_page":false,"footnotes":""},"class_list":["post-7449","page","type-page","status-publish","entry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ticketing FAQ&#039;s - Lexington Sporting Club<\/title>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ticketing FAQ&#039;s - Lexington Sporting Club\" \/>\n<meta property=\"og:description\" content=\"TICKETING FAQs Payments &amp; 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